This answer explains how to troubleshoot an external hard drive on Mac OSX.*END External Drive Troubleshooting – Mac STEP 1 Check the power and data cable • Check that the power cable is securely connected to the external drive and wall socket (applies only to desktop external hard drives). • Do not connect the drive through a USB hub, connect it directly to the Mac.

Make sure the power adapter is connected directly to a wall outlet, not to an extension cord. • Ensure the cable is securely connected to both the drive and computer. • If your external hard drive came with a Y-cable, use both USB connectors to ensure the drive is getting the appropriate power. • If you are connecting to a Mac, use the USB ports found on the back of the computer. Avoid using USB ports found on keyboards, monitors or the front of the Mac.

• If the problem still continues, try using a different USB port. STEP 2 Check the Drive Partition using Disk Utility • Click Go on the top menu bar, then choose Utilities and open the Disk Utility application.

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• If the drive is not on the desktop or if Disk Utility is showing that the drive is formatted in a file system that is not recognized by the Mac OS, the drive can be formatted so the Mac OS will recognize it. STEP 3 Check System Profiler The Mac System Profiler will show you whether the external drive is physically detected by the Mac. • Click on the Apple Menu in the top left corner of your desktop. • Select About this Mac and then click on More Info to open the System Profiler Application.

• When the System Profiler opens click on USB in the left menu under the Hardware category. • If the drive is still not visible, try connecting it to a second Mac to verify the issue. If the drive fails on the second Mac, create an RMA and return the drive under Warranty.• Please click here • If the WD product is no longer in warranty, please visit the to purchase a replacement power adapter or USB cable.

Recovery of lost USB hard drive data on Mac USB hard drives are the portable storage drives which can be carried along easily. These provide large storage capacity as compared to external flash drives. Due to this user prefers USB hard drive to hold huge amount of data, since it can also be used as a parallel hard disk for your Mac computer. You can store digital media files like movie files, audio files, photo files, etc and besides this text files like word files, PPT files, PDF files, etc can also be stored. Even though these have numerous significant functions, but there are some sinister side to these hard drives, such as these drives may get affected by unforeseen human errors and logical interrupts that result in data crisis.

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However, situation becomes awful when you don’t have necessary back up of files /data which is lost. This might surely become a reason for headaches. But, thanks to technology and data recovery experts, because of them USB hard drive recovery on Mac is possible. By choosing a relevant portable hard drive recovery tool you can recover lost data from USB hard drive on Mac.

First let’s assume a real time scenario in which data loss might occur:- Suppose you connected your portable hard drive to your Mac computer in order to copy some data from USB hard drive to your Mac system. But you find that there is no sufficient place for new data to get saved, so you try to create some free space by deleting some files randomly. Unfortunately you end up deleting files from connected USB hard drive that you suppose to be copying. This mistake might land you in an unpleasant situation.

However, it’s just single reason, but there are many others which give the same end result. Few of the common ones are listed below. • Accidentally deleting files and emptying the Trash folder without going through its content • Corruption of portable hard drive due to virus infection or some other logical issues • Unsuccessful file transfer process may also lead to data loss • Improper usage of USB hard drive such as abrupt removal How to recover data from USB hard drive on Mac? Many of the Mac users who make use of portable hard drive face this question, when they suffer data loss from external hard drive on their Mac machine. Here is a perfect answer for this question – Remo Recover.