Excel For Mac 2016 Images Crashing
I just updated to the Creator's Update a couple nights ago and besides that one issue where MBAM disables Windows Defender, haven't had any trouble. Or so I thought. Today when using Word (part of Office 356, latest version), it would hang/crash when I would try to save a document. I force closed it and tried again, same issue.
To get the latest update, open Excel for Mac, go to the Help > Check for Updates menu, and follow the instructions in the AutoUpdate app. For the most recent information on this issue, go to Problem opening files or folders via hyperlinks in Excel 2016 for Mac.
This also occurred in Excel. I restarted, tried again, same problem. I uninstalled it then installed it again. I even uninstalled the latest KB update I got late last night thinking that was the cause. I did a quick Google search about this issue and it seemed to be a common issue of which, MS released a patch for a while back, etc.
I uninstalled it again, restarted, used CCleaner to clean the temps and reg and installed Office again. Word continued to freeze when going to 'Save As.' Just out of curiosity, I quit MBAM from running in the background via the typical icon in the system tray. I opened Word again and tried to save a document. I closed Word then opened MBAM again and waited until it enabled all of its' protection then opened Word again.
Tried to save a document but as soon as I clicked on a folder to save it in. It got stuck. Sometimes, an error pops up after MS fails to find a solution. In a small dialog box (attached.) Has anyone come across this issue yet? Thanks, Justin. This is an issue with Anti-exploit that we've addressed in standalone Malwarebytes Anti-Exploit.
The changes should get pulled into MB3 in the future. For now, you can disable the Office apps from being protected in MB3 -> Settings -> Protections -> Manage Protected Applications Note this is also a problem when attempting to use 'Smart Lookup' in Word 2016. Word does not crash with an error, it simply locks up until you end the process in Task Manager. Turning off Word as described will allow Smart Lookup to work properly. What protection am I losing by turning off Word in MB3 -> Settings -> Protections -> Manage Protected Applications? Edited April 17, 2017 by SaveTheTiger.
Ten days ago I updated several PCs to Creators Windows 10 (1703) edition, and all users began unable to save within Office 2016 Word, Excel, PowerPoint. It was a big problem, I spent a lot of time investigating on it, searching Internet, trying to repair, uninstalling, reinstalling Office with no results: all Office users were unable to operate (to save.) their files. Here is the solution: a bug in Malwarebytes Anti-Exploit protection. I suggest MalwareBytes to quick disable by design MBAM 3.0.6 Office anti-exploit protection until update.
I would like to know, as SaveTheTiger asked before, 'What protection am I losing by turning off Word in MB3 -> Settings -> Protections -> Manage Protected Applications?' Best regards ZZ Edited April 18, 2017 by zappozeppo. If MalwareBytes are not going to fix this problem immediately please consider doing the right thing and emailing an alert advising people of the problem and the temporary workaround.
Where is the sheet bar in excel 2016 for mac. I, like I imagine others will, spent several hours trying to get critical processes running again that had a big impact on the business, reinstalling Office, trying to isolate the problem, eventually uninstalling the update, posting on forums (which in my case pointed me at MalwareBytes being the culprit). Having now reinstalled the update, another hour, the workaround worked, it would have been good to know, saved a lot of time and made a problem a bit on a non-problem. Also on Win 10 Creator update and Office 365 and Word and Excel now work correctly as they did before Creator update.
I still have the same save as problem in an image processing application despite adding it to the list and turning off the Protection, so problem is only partly resolved. While thanking DCollins for the temporary solution to this problem, I must add my voice to those pressing Malwarebytes to be more PROACTIVE on this and WARN users about the problem.